Cancel Order Policy

The reservation is cancelled;

After understanding some reasons, usually customers can contact customer service staff to cancel the order.

Pre-order cancelled;
If the pre-order is cancelled, please contact our online customer service or email notification within 48 hours to cancel the order and refund.

Please note that the first deposit is non-refundable after the above period, so please purchase with caution.

Stock spot orders cancelled;
If you purchase stock, please contact online customer service or email notification within 48 hours to refund the order, more than can not cancel the order.

Monthly installment bill cancellation;
Under normal circumstances, both parties confirm the installment matters and the relevant performance matters of the buyer and seller. If the buyer cancels the order midway after reconfirmation and negotiation, a penalty of 10% shall be deducted.